We Are Here For You!

If you have questions about your tax refund, below you will find customer service and support details for the IRS and our own Customer Support Department. If you need specific information about your state's department of revenue and taxation, please refer to the Helpful Tax Links section of our Tax Resources page.

 

If you need copies of your tax return(s) or wish to provide copies to a third party, please Contact us by phone, e-mail or fax and our Customer Support Team will gladly assist you.

 

You can check the status of your Refund 24 hours a day on the internet

click here.  

 

Refund Status

You can check the status of your federal income tax refund using IRS2Go. Simply enter your Social Security number, which will be masked and encrypted for security purposes, then select your filing status and enter the amount of your anticipated refund from your 2013 tax return. A status tracker has been added so you can see where your tax return is in the process. If you filed your return electronically, you can check your refund status within a 24 hours after we receive your return. If you file a paper tax return, you will need to wait about four weeks to check your refund status because it takes longer to process a paper return.

 

Tax Records

You can request your tax return or account transcript using your smartphone. IRS2Go allows you to request this information, which will be mailed to you within several business days.

 

IRS

The IRS offers Live Telephone Assistance. When calling the toll-free number, you may ask questions to help you prepare your tax return, or ask about a notice you have received:

 

Telephone Assistance for Individuals: 1-800-829-1040

IRS Delayed Check Hotline: 1-800-304-3107

 

Hours of Operation:

Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time